Privacy policy

 Customers ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE Kitu Store Online, Missed Call Service or mobile application INDICATES user is in AGREEMENT with Kitu Store Limited for ALL THE TERMS AND CONDITIONS MENTIONED henceforth. User is requested to READ terms and conditions CAREFULLY BEFORE PROCEEDING FURTHER.
User is the person, group of person, company, trust, society, legal entity, legal personality or anyone who visits website, mobile app or gives missed call or places order with Kitu Store Online via phone or website or mobile application or browse through website online.kitultd.com

 

Kitu Store Limited reserves the right to add, alter, change, modify or delete any of these terms and conditions at any time without prior information. The altered terms and conditions becomes binding on the user since the moment same are unloaded on the website online.kitultd.com

Kitu Store Online is in trade of wide range of products and delivers the order to home (user’s desired address) directly.

That any user who gives missed call/call for order on any number published/used by Kitu Store Online, consents to receive, accept calls and messages or any after communication from Kitu Store Limited for Promotion and Telemarketing Purposes within a week.

If a customer do not wish to receive any communication from Kitu Store Limited, please whatsapp to 0766788514.

Kitu Store Limited accept orders on all seven days and user will receive the delivery next day from date of order placement, as we at Kitu Store Limited procure the fresh produce from the procurement center and deliver it straight to user.

There is Minimum Order value of 100ZMW. There are no delivery charges on an order worth 5000 or above. In special cases, if permitted, order value is less than 100– , ZMW. 60 as shipping charges shall be charged from user.

Kitu Store Limited updates the prices on daily basis and the price displayed at our website online.kitultd.com, at the time of placement of order by user he/she/it will be charged as per the price listed at the website online.kitult.com.

In the event, though there are remote possibilities, of wrong invoice generation due to any reason, in case it happens Kitu Store Limited reserve its right to again raise the correct invoice at the revised amount and same shall be paid by user.

At times it is difficult to weigh certain vegetables or fruits exactly as per the order or desired quantity of user, hence the delivery might be with five percent variation on both higher or lower side of exact ordered quantity, user are hereby under takes to pay to Kitu Store Limited as per the final invoice. We at kitultd.com understands and our endeavor is to always deliver in exact quantity in consonance with quantity ordered but every time it’s not possible but eShop guarantee the fair deal and weight to all its users. Kitu Store Limited further assures its users that at no instance delivery weights/quantity vary dramatically from what quantity ordered by user.

If some product is not available or is not of good quality, the same item will not be delivered and will be adjusted accordingly in the invoice; all rights in this regards are reserved with Kitu Store Limited. Images of Fruits & Vegetables present in the website are for demonstration purpose and may not resemble exactly in size, colour, weight, contrast etc; though we assure our best to maintain the best quality in product, which is being our foremost commitment to the customer.

All orders placed before 11 PM in the Night will be delivered next day or as per delivery date chosen.